So far so bad :(

[[AK]Bojan]

Not that I am making excuses for them, but I think thats right around the time they opened up the Pre-Order items and Aion & NCSoft websites were flooded....slow...and non responsive for a good 30 min

I agree getting in game has been rocky, but the game play in-game as been smooth.

[[AK]Gunny Highway]

Since they performed maint the site responds quick was able to assign my serial number to my account and get the download started. It is downloading an update now and looks like one more to follow. When the nclauncher opens there is an option to get the special items from pre-order/collector's edition is that stuff only good for 1 toon or how does that work?

[[AK]Swae]

When the nclauncher opens there is an option to get the special items from pre-order/collector's edition is that stuff only good for 1 toon or how does that work?

The site from the launcher just gives you directions on how to claim your items. Log into your account on the NCSoft Website. Under actions, there is an option to "Apply Items" or something of that nature. It asks which server and toon, and they mail the things to you. They are good for all of your toons, you just have to repeat the process.