Well ill keep you all informed on what, when, where, why, and how long as soon as I have more details.
NCSoft Customer Support seems to be lacking and slow.
Woah, what'd you do Bojan?
lol, <3
Retired EQ, WoW Player.
Hmmm
No responce all weekend from thier online support team, other than an automated responce from someone saying they would have to forward this to an in-game investigation member. Since then I have sent several message with no responce.
Tried calling this weekend, found out they are only open from noon to 5 (CST) monday - friday.
Tried calling this morning at 12:30(CST) busy, busy, busy
I Try again after i got back from lunch and after 2 busys I get through to the computer and have been on hold for 15 minutes now, with this thing urging me to leave a message.
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When I try to log into the game is says I have been suspended for breaking the EULA agreement or some such thing.
When I view my account through NCSofts website it shows Banned.
Either way getting pretty fed up with it. I Scoured the web off and on over the weekend and have seen multiple complaints for getting banned without reason.
Some ended up being IP Bans because they used a proxy service, some were because they were reported as a BOT, some were because they had to much gold in thier bank, some were due to chaning credit cards in thier billing, etc.
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I find it off that I was banned/suspended the day after I renewed my sub, and am pretty disgusted with NCSofts customer support.
FYI 22 Minutes on hold now.
Wowza. Seems like theres some huge problems over there at NCSoft.
lol, <3
Retired EQ, WoW Player.